Effective Date: 11/1/2024
ICON Kratom (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you visit our website [iconkratom.com] (the “Site”). By accessing or using the Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information from you in several ways, including:
- Personal Data: We may collect personally identifiable information, such as your name, shipping address, email address, phone number, and payment information, when you voluntarily provide it to us during registration, purchase transactions, or when you contact us for customer support.
- Derivative Data: Our servers automatically collect information when you access the Site. This may include your IP address, browser type, operating system, access times, and pages viewed directly before and after visiting the Site.
- Financial Data: We collect financial information related to your payment method (e.g., credit card number, card brand, expiration date) to process transactions. We store only limited, if any, financial information, as most transactions are processed through a third-party payment processor.
- Cookies and Tracking Technologies: We use cookies, web beacons, tracking pixels, and other tracking technologies to help customize the Site and improve your experience. These technologies may also be used to collect and store information about your usage of the Site, such as pages you have visited and time spent on those pages.
- Third-Party Data: We may receive information about you from other sources, such as public databases, joint marketing partners, and social media platforms, to enhance our ability to provide relevant marketing and content to you.
2. Use of Your Information
We use the information we collect for various purposes, including:
- To Facilitate Account Creation and Logon Process: If you choose to link your account with us to a third-party account (such as Google or Facebook), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process.
- To Process Transactions: We use your financial information to process payments for any purchases made on the Site.
- To Send Administrative Information: We may use your personal information to send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.
- To Improve Our Services: We analyze how users interact with the Site to improve our services and develop new products, services, and features.
- To Send You Marketing and Promotional Communications: We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences.
- To Deliver Targeted Advertising: We may use your information to develop and display content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.
- To Enforce Our Terms and Conditions: We may use your information to manage our account and keep it secure, including fraud monitoring and prevention.
- To Respond to Legal Requests and Prevent Harm: If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
3. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- Marketing Communications: With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.
- Interactions with Other Users: If you interact with other users of the Site, those users may see your name, profile photo, and descriptions of your activity, including sending invitations to other users, chatting with other users, liking posts, following blogs.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
4. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
5. Policy for Children
We do not knowingly solicit information from or market to people under the age of 18. If we learn that we have collected personal information from a people under age 18 without verification of parental consent, we will delete that information as quickly as possible. If you believe we might have any information from or about a people under 18, please contact us.
6. Options Regarding Your Information
- Account Information: You may at any time review or change the information in your account or terminate your account by contacting us using the contact information provided below.
- Emails and Communications: If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by contacting us using the contact information provided below or by using the unsubscribe link in the email.
7. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at: